Reset and repeatĪre you still having problems? You can troubleshoot and reset your AirPods and see if that helps. But unfortunately, ear wax builds up on the earbuds and can affect the seal. Of the suggestions below, I’ve found the most success by cleaning the speaker meshes. Don’t use sharp objects or abrasive materials to clean your AirPods or AirPods Pro.Clean the microphone and speaker meshes with a dry cotton swab.Make sure not to get any liquid in the openings.Do not attempt to use them until they are completely dry.Allow them to dry before placing them in the charging case.Use a soft, dry, lint-free cloth that’s lightly dampened with fresh water.Don’t run AirPods or AirPods Pro underwater.To do so, you should follow Apple’s guidelines. If you still can’t get a positive test result, it’s time to begin cleaning each earbud. If you get good test results while doing this, the tips are probably too small, so you should swap them out with larger tips and try again. Restrictions and other terms apply.If you’re convinced the size of your ear tips is correct, but you still get a bad test result, try pushing the tips into your ears more during a test. Plan automatically renews until cancelled. No audio product purchase necessary for current owners of eligible devices. Offer good for 3 months after eligible device pairing. Offer available for a limited time to new subscribers who connect an eligible device to an Apple device running iOS 15 or iPadOS 15 or later. Cellular data charges may applyĩ New subscribers only. Customers must have an Apple ID and be signed into their iCloud account with Find My enabled.Ĩ Siri may not be available in all languages or in all areas, and features may vary by area. Works with iPhone 8 or later and iPod touch (7th generation) with the latest version of iOS and 12.9-inch iPad Pro (2nd generation or later), 11-inch iPad Pro, 10.5-inch iPad Pro, iPad (5th generation or later), iPad Air (3rd generation), and iPad mini (5th generation) with the latest version of iPadOS.ħ Find My for Powerbeats Pro requires an iPhone or iPod touch with iOS 14.5 or later, iPad with iPadOS 14.5 or later, or Mac with macOS Big Sur 11.3 or later. Performance depends on device settings, environment, and many factors.Ħ Audio Sharing is compatible with Beats Fit Pro, Beats Flex, Solo Pro, Powerbeats Pro, Powerbeats, Solo3 Wireless, Powerbeats3 Wireless, Beats Studio3 Wireless, BeatsX, AirPods (1st generation or later), AirPods Pro, and AirPods Max. Testing consisted of transferring phone call audio from iPhone to Powerbeats Pro and Powerbeats3 Wireless. Battery life depends on device setting, environment, usage, and many other factors.ĥ Testing conducted by Apple in March 2019 using preproduction Powerbeats Pro units and Powerbeats3 Wireless units and software paired with iPhone XS units and prerelease software. 5-Minute charge testing conducted with drained Powerbeats Pro that were charged for 5 minutes, then audio playback was started until the first Powerbeats Pro stopped playback. The playlist consisted of continuous pink noise at 80dB. The charging case is not sweat or water resistant.ģ Battery life depends on device settings, environment, usage, and many other factorsĤ Testing conducted by Apple in March 2019 using preproduction Powerbeats Pro and Charging Case units and software paired with iPhone XS units and prerelease software. Do not attempt to charge wet Powerbeats Pro refer to for cleaning and drying instructions. Sweat and water resistance are not permanent conditions and resistance might decrease as a result of normal wear. Powerbeats Pro were tested under controlled laboratory conditions, and have a rating of IPX4 under IEC standard 60529. Not all content available in Dolby Atmos.Ģ Powerbeats Pro are sweat and water resistant for non-water sports and exercise. Works with compatible content in supported apps. 1 Compatible hardware and software required.
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